Foreign Currency FAQs

We've got over 60 currencies available. If you're heading to a more unique destination and unsure if we'll have your currency, let us know and we'll do our very best to make sure you take off with what you need.

The price you see is the price you get. No hidden extras. We will never add on fees or commission to your foreign currency (like some people!).

When you're taking a holiday overseas, the more spending money you have at your disposal, the better! 

At Travel Money NZ, our Price Beat Guarantee takes the guesswork out — if you find a lower overall price for foreign currency cash from a New Zealand-registered competitor on the same day and within 30km of one of our stores, we’ll beat it by at least $1 NZD. And if we don't give you the best price, we'll give you $100 NZD*. *T&Cs apply.

We have over 60 currencies available at any given time! We strive to keep our most popular currencies in stock every day.

Our In Stock Promise: We guarantee to have our top currencies on hand — including USD, EUR, GBP, AUD, THB, JPY, IDR, SGD and more. On the rare occasion one of these currencies isn't available in store and you order $250 NZD or more, we'll give you $10 NZD off when you collect. Your currency will be ready within 7 days, and you'll lock in your exchange rate at the time of ordering.

Exchange rates change frequently. That’s kind of their thing. There’s nothing worse than exchanging your New Zealand dollars one day, only to find they’ve significantly improved the next. Rate Move Protection is our way of saving you from exchange rate movements. 

If you purchase foreign currency in store and the retail exchange rates improve within 7 days, we’ll pay you the difference*. Rate Move Protection will be automatically applied to all foreign currency transactions of all currencies and rate types completed in store at participating Travel Money NZ stores *T&Cs apply. 

Yes, this can sometimes be the case! Our online and in-store rates may differ due to the different service models. When you order online, you lock in your rate at the time of purchase, and we'll have your currency ready for same-day pickup - sometimes in as little as one hour. 

Walk-in store purchases offer immediate service without pre-ordering. Currency rates can change throughout the day, so each channel has its own pricing to reflect these different conveniences.

We wish we knew! Exchange rates can be unpredictable. But, to help you out, have a read of our market updates where we give you the low down on the markets.

Absolutely! We strive to always have currency on hand, but if we need to order it in for you, you'll secure today's rate with a deposit and your currency will be ready for pickup when it arrives.

Our In Stock Promise: We keep our most popular currencies (like USD, EUR, GBP, AUD, THB and more) in stock at all times. On the rare occasion your chosen currency isn't available on the spot and you order $250 NZD or more, you'll receive $10 NZD off your transaction when you collect - plus you lock in your exchange rate at the time of ordering.

Yes, we have over 60 currencies available and will exchange between any two of them. We do however convert it to NZD first.

What are travellers cheques? Just kidding, but how very retro of you. Unfortunately no, we don't do this.

No. Unfortunately, they're no longer issued in New Zealand. Instead, why not try our Cash Passport? It's a safe and secure way to travel overseas with currency. It's like a digital traveller's cheque!

No. As long as you fulfill the required ID process we are more than happy to assist you with your travel money needs.

It's for our security plus yours, it is important that we have the required information at the time of the transaction.

We're part of the Flight Centre Travel Group family and want to extend the family love to you.You'll receive a better rate to what you see advertised on our boards. Consider it mates rates on your currency!

Although there's technically no legal limit on how much money you can take on holidays, if you're travelling internationally you must declare amounts of more than $10,000 in foreign currency on your customs form. Some countries impose specific restrictions on the import/export of local and foreign currencies. You should seek advice from an official government website for the country you may be visiting before your transaction.

Absolutely! We'll exchange your foreign banknotes back into NZD. We accept most banknotes (but not coins) as long as they're in reasonable condition - no rips or sticky tape, please.

Buy Back Bonus: Purchased from us originally? Bring your leftover currency back within 90 days and get a bonus on top of the exchange rate:

$5 NZD bonus for $100–$499.99 NZD equivalent
$10 NZD bonus for $500+ NZD equivalent
Contact your local store for today's exchange rate.

Our sell rates aren't displayed on the website. Contact your local Travel Money NZ store and we'll give you a great rate!

Buy Back Bonus: Returning with leftover currency? If you purchased at a participating Travel Money NZ store, bring it back within 90 days and get a bonus:

$5 NZD bonus for $100–$499.99 NZD equivalent
$10 NZD bonus for $500+ NZD equivalent

Applies to nearly all currencies we offer. Get in touch for today's sell rate.

Nope. As long as it's one of our 60 trading currencies we are more that happy to take back any left over cash you weren't able to spend.

You can sell us your foreign notes, we just ask that there are in good condition. That is, not torn or stuck together with sticky tape, and still legal tender. Coins cannot be exchanged once you are back in New Zealand, but you can still bring them into us and donate your coins to our Small Change, Big Difference program that supports Lion Club's ‘Heads Up For Kids’ initiative program.

Heaps - we buy and sell over 60 currencies! Bring in your leftover funds and we'll do our best to ensure you walk away with some fresh Kiwi dollars.

Buy rates are the rates we offer for you to buy different foreign currencies (in exchange for your Kiwi dollars).

That’s the rate you get if you’re selling a foreign currency back to us. Maybe you put on a few pounds over in the UK, or you were left with ten yen when you got back from Japan. You can sell those back to us for the good old Kiwi Dollar.

We wish we could get it too. The market rate is the current perceived value of currency between two economies - it's often the rate you see on the news. This rate is only available for market traders, not us travellers!

Our favourite is definitely peanut butter but we think you mean in terms of currency. Spread is the difference between a currencies market rate and retail rate.

Like most things, it boils down to demand and supply. Exchange rates float freely against one another, which means they are in constant fluctuation. Currency valuations are determined by the flows of currency in and out of a country. A high demand for a particular currency usually means that the value of that currency will increase.

Dynamic currency conversion is where overseas purchases are offered in your local (home) currency. In some situations it is offered by retailers and ATMs. This however, simply allows them to dictate their own exchange rate and may result in you being charged fees associated with a foreign transaction.